What’s Your Leadership Love Language?
In
1995, a book came out that has sold over 7 million copies, been
translated into 40 languages, and has spent seven years on the New York Times bestseller list. It’s called The Five Love Languages and
focuses on the idea that we each have a primary way (i.e., language)
that we want to give and receive love from others. The five love
languages are acts of service, physical touch, receiving gifts, quality
time, and words of affirmation.
This book’s phenomenal insight has helped lots of marriages, and the author—Gary Chapman—has even taken a stab at looking at how we show and receive appreciation in the workplace.
But what about leadership love languages?
I
think every leader has specific qualities that he needs from his direct
reports. Out of the hundreds of leadership qualities available, there
are always a few that stand out and speak most directly to you.
Your Leadership Love Language
There are hundreds of leadership qualities: intuitive learners, active listeners, people who can say “no,” people who can inspire others, devil’s advocates, obstacle overcomers, loyalty, etc. But guess what? Some leadership skills are more important for you as a leader to be surrounded by than others. In other words, you have a “leadership love language” that speaks more effectively to you than others.
There are hundreds of leadership qualities: intuitive learners, active listeners, people who can say “no,” people who can inspire others, devil’s advocates, obstacle overcomers, loyalty, etc. But guess what? Some leadership skills are more important for you as a leader to be surrounded by than others. In other words, you have a “leadership love language” that speaks more effectively to you than others.
My
theory is that every executive needs only a certain few leadership
qualities in those reporting to them. I am way beyond staffing to your
weakness as a leader. I am talking about those qualities that bring out
the best leader in you.
I
was recently meeting with a CEO client discussing this very idea. We
were evaluating and ranking his direct reports against his leadership
love languages. We began by identifying those qualities he treasured
most in those reporting to him. The first one took me by surprise—“Eat
raw meat!” In other words, he needs action-oriented, courageous people
who, when they hear a new challenge are chomping at the bit to say,
“Give me that!” He would have gotten along well with Kentucky basketball
coach John Calipari, who said, “I need people who look at adversity as a
challenge and failure as a learning opportunity.” Maybe one of them
could work for the other.
On
the other hand, for years Google has looked at “pure intelligence”—SAT
scores. They feel that they can teach the rest, so long as they have
intelligent leaders.
As
for me, one quality I need in my partners and employees is “pro-active
communicators with a fast learning curve.” My world is varied and fast
moving enough that I need people who can keep up and, when they can’t,
just let me know immediately rather than try to avoid that conversation.
That is one of my leadership love languages. I value that over pure raw
intelligence, courage, great people skills, and other possible
leadership love languages.
What
about you? Think of it as a Venn diagram. On the left are “Direct
reports that create great results.” On the right are “Direct reports
that are easy for me to work with.” In the red section in the middle are
people who fill both categories. That’s what we’re looking for.
Remember—your
Venn diagram will be unique. This isn’t one size fits all. Your
leadership love languages will be different from those of your partners
and peers in other companies because the list of possibilities is so
vast, and we are individualized people. Do you need five-year
forecasters or great pivoters? People you can laugh with or people who
are always on time? The possibilities are endless.
Finally, keep in mind that you don’t always know exactly what you need. Consider the storyline of the 2015 movie The Intern.
Anne
Hathaway’s character, Jules, takes on Ben, a 70-year-old intern, played
by Robert Deniro. As the movie opens, Jules is a highly skilled and
successful CEO of an e-commerce company who just needs people to keep
up. A senior-citizen intern doesn’t fit the bill at all.
As
the movie reveals, however, Ben is actually exactly what Jules needs.
He is experienced, professional, offers outside perspective, and is able
to transfer his strengths to those around him. He is the steadying
force that Jules desperately needs. In the end, Ben fit into the middle
of the Venn diagram after all.
As
a senior leader, your effectiveness is usually decided by your direct
reports. Sure, you need great people with chemistry, character, and
competence. But you also need direct reports who speak your leadership
love language to fuel you to be the best leader you can be. Therefore,
you must surround yourself with people that will help you make great
decisions and achieve excellent results.
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