There is nothing more important a leader can do than create a healthy workplace culture in their church, business, non-profit, team or organization. Author Jon Gordon says, “It (culture) defines your expectations and beliefs. Which define your behaviors. Which then define your habits. And then the habits create your future.” Chip Kelly, head coach of the San Francisco 49ers adds, “Culture beats scheme every day.” For more from Jon on this topic read this insightful post 30 Lessons On Creating A Healthy Workplace Culture.
I am currently reading Dayton Moore’s wonderful book More Than A Season. Dayton is the general manager of the World Series champion Kansas City Royals. The book chronicles his professional and spiritual journey as well as the 10-year process of creating a championship culture at Kansas City.
Dayton goes into great detail on the type of leaders he selected throughout the organization and why. One hire which I found particularly interesting was J.J. Picollo as Director of Player Development.
The following are seven characteristics Moore saw in Picollo that made him the perfect candidate for the position. These will provide you a template for the type of leader you should be looking for when creating a healthy workplace culture.
- Leaders Who Build Healthy Workplace Cultures Are Great Listeners – They are naturally curious and ask great questions.
- Leaders Who Build Healthy Workplace Cultures Draws Others’ Opinions Out – They create environments where people feel safe and are free to give unfiltered feedback.
- Leaders Who Build Healthy Workplace Cultures Build Consensus To Make Decisions – They bring people together after a period of healthy debate.
- Leaders Who Build Healthy Workplace Cultures Have Positive Attitudes – Makes sense doesn’t it. Who wants to follow a bitter, depressed and/or angry leader? Healthy leaders are always hopeful and point to a brighter tomorrow.
- Leaders Who Build Healthy Workplace Cultures Understand What Their Teams Are Thinking And Feeling – Picollo was previously a scout and has walked many miles in their shoes. This allows him to put himself in the place of those on his staff.
- Leaders Who Build Healthy Workplace Cultures Have Warm And Inviting Personalities – When your name appears on a person’s cell phone, what do you think they are feeling? People are always happy when healthy leaders make a call or enter a room. Solutions have arrived.
- Leaders Who Build Healthy Workplace Cultures Build Long Lasting Relationships – Picollo has known Moore for over 20 years.
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