Three Principles for Your Leadership Toolbox
Apple
or orange? Summer or winter? Country or rock and roll? Appetizers or
desserts? Read a book or watch a movie? Morning person or night person?
These
questions were split-second bullets being shot at the newcomer sitting
at our kitchen table. My adult children happened to all be home at the
same time and one of them brought a friend home to introduce him to the
family and Northwest AR. I watched from the other side of the room with
interest and curiosity.
Dr. Samuel Barondes, a leading psychiatrist and neuroscientist, and author of Making Sense of People said,
“Although we may spend hours methodically assessing a new smartphone
before deciding what we think of it, our assessment of someone’s
personality keeps being made by the seat of our pants.” I don’t know if
he would approve of the method that was unfolding at my kitchen table. I
think he would contend we need a more deliberate process than rapid
dyads in order to read and size people up. He argues you have to uncover
troublesome patterns such as compulsiveness, narcissism, sociopathy, and paranoia, and consider how this might affect you.
Well, so much for methodical process. Let’s get back to the round-table game of testing the newcomer.
The
speed increased with every question because everyone was now slinging
contrasts faster than anyone could assimilate them and give a thoughtful
response. Then finally someone said “Last question: Walk or
drive?” The new guy paused—which brought everything to an abrupt
stop—and then said, “It totally depends on where you are and where you
are going.”
I smiled and said, “Checkmate” under my breath.
Context
is usually crucial for the best answers and the best solutions. I’ve
said for years the difference in strategy and useful strategy is trust, context, and rich subject matter expertise.
I
am asked all the time: “So who is the best leader? What makes the most
effective leader (note: not the perfect leader)?” My response is usually
the same—“It is the right leader who fits the organization for a
particular season.” The best answer is always filtered through context.
That
being said, there are some timeless leadership insights that apply to
every leader and every company regardless of the particulars of your
situation.
Recently,
I was spending the day with a CEO scaling his business. I reminded him
of three leadership principles we often forget. If you move past these
too quickly, then you are at risk.
- Facilitating is not leading.
Don’t
misunderstand me—facilitating is usually an important trait for any
leader in any enterprise. Juggling differing opinions and bringing
people along in a process is crucial. After all, people best implement
what they understand and buy into. But do not mistake equating
facilitating with leading. They are not the same capability. Both have a
place and both are needed. But at every rung of the leadership ladder, a
leader must make a few leadership decisions and calls. Not all issues
self-resolve or automatically go away. Not all issues will have
harmonious energetic alignment with your team. You cannot always take a
poll and count the votes and go with the majority.
By
all means, be a collaborative leader. Those are usually the most
effective leaders in the life and work world we live in today. But don’t
think that collaboration is the ultimate currency. It is leading. If
you are a leader, be ready for those occasions you have to lead…not just
facilitate.
- No strategic plan will ever self-execute.
Every
leader will answer this question correctly when asked in a vacuum. But
we often forget the answer in the day-to-day demands of swirling
activity, noisy options, and crushing demands. Will any strategic plan,
even the really great, clearly aligned ones, self-execute? No, they will
not. They never have and they never will.
Often
leadership will put an enormous amount of energy and resources into
creating a plan or map to guide their organization forward. And then
they wilt or go into auto-pilot with implementation. It always takes
some kind of mechanism to drive a plan forward. It does not have to be
harsh, costly, or completely disruptive.
I
love good, clear plans and maps. But I love even more a mechanism or
process that a leader constructs to implement, measure, and pivot as
real time results happen.
- Inspiration is not a substitute for leadership.
Or
as Jim Collins said, “Great vision without great people is irrelevant.”
I am a huge believer in inspiration. I love to be inspired and have
epiphanies. I love to help others imagine forward. Every year I work
with hundreds of organizations, and most of them have a robust vision
and are brimming with inspiration.
But
even the most compelling vision still needs the human element of a good
leader leading. It needs someone carrying the torch of hope and
coherence. It needs a leader voicing “This is the way forward!” It needs
a leader setting the pace and urgency.
Yes,
your particular context sets you apart in many ways. But all leaders
practice baseline behaviors. Make sure you have the three items above in
your baseline mindset and toolbox.
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