This past Sunday I was watching a vocalist lead a congregation in the popular song “You Make Me Brave.”
During the second verse her microphone went out. At that moment, the
worship leader stepped up to her microphone, picked the song right up
and continued the time of worship. It was seamless. The moment the
audience was experiencing did not miss a beat. A member of the church’s
staff then leaned over to me and said, “Did you see her step right in
when that mic went out? That was good.”
Afterwards, I was speaking with her and shared how impressed I was
with how she handled that potentially service-altering situation. She
said, “You don’t know the have of it.” I noticed as the song began,
rather than facing the crowd she was looking at the keyboard player as
she played her guitar.
She explained why, “They forgot to turn off the house music to our
in-ears. So when the music began we couldn’t hear anything but house
music. I was looking at the keyboard player to get him to turn off the
sound.”
I then asked about stepping up to the mic and begin signing. She
said, “Even though she right beside me, I couldn’t hear anything else,
just the house music. The person at the sound booth just started
shouting in my ear to SING! SING!”
I said, “Well, no one in the audience knew anything except a mic went
dead. I am just really impressed with how well you handle crisis
situations.” It was at this point she dropped leadership gold.
She said, “I got really good at handling crisis situations by
handling crisis situations…and when it comes to worship there is always
a crisis.”
What an insightful statement. Leaders cannot learn to successfully handle crisis by taking shortcuts. They must go through the crucible. Leaders can only learn to handle crisis situations by tackling crisis situations head on.
So when crisis hits, do not try to avoid it. Do not
delegate it away. Press into it. Learn to get comfortable in crisis.
Handling crisis will make you an indispensable leader. This is vital
skill because dealing with crisis situations is simply a regular part of
the leadership. It is why you are there.
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